Ticket, Entry, & Fan Policy

Sanford Spinners Baseball Club

Ticket, Entry & Fan Policy

Effective Date: May 1, 2026

The Sanford Spinners Baseball Club is committed to providing a safe, family-friendly, and enjoyable game-day experience for all guests. By purchasing admission or entering Lee County High School Ballpark for a Sanford Spinners game or event, each guest agrees to follow all Sanford Spinners policies, posted rules, staff instructions, and applicable facility, league, and local regulations.

1. Admission Purchases, Tickets & Wristbands

Tickets and admission may be purchased online or at the gate, subject to availability.

Credit and debit cards are accepted. Processing fees, service fees, or other applicable fees may apply.

Sanford Spinners admission is verified by purchase receipt and issued as a wristband at entry. Wristbands serve as proof of paid admission and must be worn or displayed while inside the ballpark.

The Sanford Spinners use a wristband entry system. Guests may be required to present a valid purchase receipt, confirmation, or other proof of purchase at entry. Sanford Spinners staff may also request a valid ID for purchase verification.

No re-entry is permitted without a valid wristband.

2. All Sales Final

All Sanford Spinners admission purchases are final.

No refunds will be issued for any reason.

Future admission, credits, rain checks, or exchanges are only available as specifically stated in the Game Status, Weather & Cancellation Policy below.

By purchasing admission, each guest agrees to all Sanford Spinners policies, posted rules, and game-day procedures.

3. Ticket Pricing

Standard Sanford Spinners admission pricing is:

• Ages 13 and older: $10
• Ages 6–12: $5
• Ages 5 and under: Free

Pricing may vary for special events, premium events, playoff games, private events, or separately ticketed events.

4. Game Status, Weather & Cancellation Policy

All Sanford Spinners home games are played at Lee County High School Ballpark.

Standard game-day schedule:

• Gates Open: 6:00 PM
• First Pitch: 7:00 PM

Game times, gate times, and schedules are subject to change.

A game is considered official after five innings of play, or four and one-half innings if the Sanford Spinners are leading, in accordance with applicable baseball rules.

If a game is canceled, postponed, suspended, or otherwise unable to continue before becoming official due to weather, field conditions, league decision, facility issue, safety concern, or any other reason, guests may receive admission to a future Sanford Spinners regular-season home game during the same season.

No refunds will be issued.

If a game is called after becoming official, the game is complete and no future admission, rain check, credit, or exchange will be provided.

5. Rain Checks, Future Admission & Proof of Purchase

If a game is canceled before becoming official, guests may receive admission to a future Sanford Spinners regular-season home game during the same season.

Guests must retain their purchase receipt, confirmation, wristband, or rain-check voucher as directed by Sanford Spinners staff.

If a guest purchased admission but did not attend a postponed or canceled game, the guest may be required to present the original purchase receipt or confirmation to receive future admission.

Rain-check vouchers may be issued at the discretion of Sanford Spinners staff. Guests must follow the instructions provided by game-day staff at the time the game is postponed, canceled, suspended, or called.

Future admission is subject to availability and is valid only for regular-season Sanford Spinners home games.

Future admission, rain checks, credits, or exchanges are not valid for playoff games, special events, premium events, private events, or separately ticketed events unless specifically announced by the Sanford Spinners.

If the canceled game is the final regular-season home game of the season, the Sanford Spinners may, at their discretion, provide admission to a regular-season home game the following season.

6. Lost, Stolen, Damaged or Misused Admission

The Sanford Spinners are not responsible for lost, stolen, damaged, removed, duplicated, or misused wristbands, receipts, confirmations, rain-check vouchers, or other proof of purchase.

Replacement admission may be denied or may require proof of purchase and approval by Sanford Spinners staff.

Admission receipts, confirmations, wristbands, rain-check vouchers, or other proof of purchase may not be copied, duplicated, resold, transferred, or used in a fraudulent or unauthorized manner.

The Sanford Spinners reserve the right to deny entry, revoke admission, remove a guest from the ballpark, or cancel any admission without refund for suspected misuse, duplication, fraud, unauthorized resale, or violation of team policies.

7. Prohibited Items & Entry Policies

To help maintain a safe and enjoyable environment, the following items and activities are prohibited unless otherwise approved by Sanford Spinners staff:

• Outside food or beverages
• Coolers
• Smoking or vaping anywhere in the ballpark
• Illegal substances
• Weapons or dangerous items of any kind
• Items that may interfere with guest safety, game operations, or the enjoyment of others

Bags are allowed for necessary personal items only. All bags, personal items, baby strollers, and wagons are subject to inspection.

The Sanford Spinners reserve the right to prohibit any item deemed unsafe, disruptive, or inconsistent with ballpark policies.

Guests who refuse inspection or fail to comply with entry policies may be denied entry or removed from the ballpark without refund.

8. Permitted Items

Lawn chairs and picnic blankets are permitted and encouraged in designated areas.

Lawn chairs, blankets, strollers, wagons, and personal items may not block walkways, aisles, entrances, exits, seating areas, emergency access points, or areas designated by Sanford Spinners staff.

All permitted items remain subject to inspection and staff approval.

9. Accessibility

Accessible seating and reasonable accommodations are available where possible.

Guests needing assistance should contact Sanford Spinners staff before or upon arrival at the ballpark.

The Sanford Spinners will make reasonable efforts to assist guests with accessibility needs while also following facility rules, safety requirements, and available ballpark resources.

10. Assumption of Risk, Liability Waiver & Media Release

By entering Lee County High School Ballpark for a Sanford Spinners game or event, each guest acknowledges and agrees that they assume all risks and dangers incidental to the game of baseball and related activities, whether occurring before, during, or after the game.

These risks include, but are not limited to, thrown balls, batted balls, bats, equipment, objects leaving the field of play, player or spectator interaction, weather conditions, slips, trips, falls, and other risks associated with attending a live sporting event.

Each guest agrees that the Sanford Spinners, Sanford Spinners Baseball Club, LLC, its partners, sponsors, vendors, affiliates, agents, officers, employees, staff, volunteers, the Old North State League, participating clubs, coaches, players, Lee County High School Ballpark, and any related individuals or entities shall not be held liable for injuries, damages, losses, or claims resulting from such risks, except where prohibited by law.

Parents, guardians, and accompanying adults assume all risks on behalf of any minors in their care.

By entering the ballpark, each guest also grants the Sanford Spinners permission to use their name, image, likeness, voice, photograph, video, or other media appearance for promotional, advertising, social media, broadcast, archival, or marketing purposes without compensation.

11. Fan Conduct

The Sanford Spinners are committed to providing a safe, respectful, family-friendly environment for all guests, players, coaches, officials, staff, vendors, and volunteers.

All guests must comply with Sanford Spinners staff instructions, posted rules, facility policies, and all applicable laws.

Prohibited conduct includes, but is not limited to:

• Abusive, threatening, or offensive language
• Fighting, harassment, intimidation, or disorderly conduct
• Throwing objects
• Entering the field of play or restricted areas
• Refusing staff instructions
• Intoxication or unsafe behavior
• Illegal substance use
• Damage to property
• Behavior that disrupts the enjoyment, comfort, or safety of others

The Sanford Spinners reserve the right to deny entry or remove any guest for unsafe, disruptive, inappropriate, or policy-violating behavior.

Violations may result in denied entry, removal from the ballpark without refund, and/or restriction from future Sanford Spinners games or events.

12. League, Facility & Local Rules

All Sanford Spinners games and events are subject to the rules, regulations, and decisions of the Old North State League, Lee County High School Ballpark, applicable school or facility policies, local authorities, and Sanford Spinners staff.

Game dates, times, opponents, promotions, seating areas, available amenities, and operating procedures are subject to change.

The Sanford Spinners reserve the right to update, modify, interpret, or enforce policies as needed for safety, operations, league compliance, facility requirements, or guest experience.

13. Policy Acceptance

Entry into Lee County High School Ballpark for a Sanford Spinners game or event constitutes acceptance of all Sanford Spinners policies.

Guests who do not agree to follow these policies may be denied entry or removed from the ballpark without refund.